YourPlace People

Medium image - tenement

Our Management Team

Anne Marie Hardie, YourPlace’s Sales & Business Growth Consultancy Lead, has a 12 year track record of working with homeowners. 

She has a wealth of experience in factoring and her roles have included working on the investment programme, managing an operational team and producing performance and statistical information to help YP team to deliver excellent performance results.  

Anne Marie is responsible for sales and business growth with new and existing customers. She initiates and delivers projects which include working with partners and implementing new policies and procedures. A key part of her role is to maximse benefits for  customers from the services purchased.

Michelle Rush, Service Improvement Lead is responsible for the operational management of the South area and also Cube factored stock.

Before joining YourPlace, Michelle spent nine years in Housing Management with GHA, and has also held roles in Performance Management, Business Improvement and Quality Assurance, giving her excellent all round knowledge of housing.

She also has a Post Grad Diploma in Housing Studies and is a Member of CIH.

Tom Cuthill, Common Repairs Team Manager, has worked for GHA since 2007 and has a wealth of experience in factoring. His roles have included working on the GHA investment program, managing a customer services team, and driving continuous improvement as part of  Wheatley's Complaints Team.

Tom manages a dedicated team of customer focused staff to deliver a first class repairs service to our customers. He works in partnership with our contractors to ensure the service provided is modern, efficient and fit for purpose. He listens to and uses customer feedback to continually improve the service. 

Part of Wheatley Group