About our website

Welcome to your great new-look YourPlace website.

You told us you wanted a website which was modern, quick and designed for busy lives on the go. Our new-look website is all that – and much more.

It’s fast, easy to use, with great searches. It lets you find the information you want – and the services you really need. And by using the latest technology, it works on computers, tablets and on your smart phone.

It’s a website for YourPlace customers, designed by our customers, with your feedback playing a key role in the design and content.

You can: 

  • make a payment and report a repair with just a few clicks
  • check the dates for future billings
  • see our great list of services
  • find newsletters, documents and more about YourPlace in our new Library section
  • see our latest Facebook posts on our Social Wall
  • get in touch using our handy online form
  • check the latest jobs and training opportunities with YourPlace and in the other parts of Wheatley Group
  • read the latest safety tips to keep you safe at home
  • request additional services such as home contents insurance and boiler cover
  • find the answers you need quickly using our new Frequently Asked Questions (FAQs)
  • get involved – we've made it easy for you to have your say.
Did you use the old website? *
Do you think the new design looks better than the old one? *
Do you think you might use this website more than the last one? *
How easy do you think it is now to see where to go? *
How easy is it to understand the information on our website? *
Do you currently login to view your account online? (to pay bills/report a repair?) *
If not, how likely are you to register to view your account online? (to pay bills/report a repair?)
Would you use this website to get in contact with us? *
How likely is it that you would recommend our new website to a friend or colleague? (0: Not at all likely – 10: Extremely likely) *
If you would like us to contact you about your feedback, please let us know your email.

Required fields are marked with an asterisk (*).