You are insured by Aviva
Your policy number is your customer account number
To make a claim contact us on 0800 479 7979
We’ll send you a claim form and we’ll fill out some policy details and information before sending this to you.
Once you’ve completed the form, send it to the loss adjuster : Cunningham Lindsay at 225 Bath St, Glasgow. This information is also on the claim form. The loss adjuster will then deal directly with you.
Out of hours advice:
In the event of an emergency (e.g. no cooking facilities), including out of hours, you should call 0845 604 8901.
During out of hours periods (6pm to 8am and weekends / public holidays), this automatically connects to an office in Cardiff who have staff on duty 24/7 to deal with urgent enquiries – offering advice and support.
You may have to claim both your buildings and contents insurance if you suffer from burst pipes after a period of freezing weather. Furniture, carpets and other movable items will be covered by contents cover. The repair of walls and floors will require a buildings insurance claim.
Part of Wheatley Group