Your Factoring Agent

To give you a more personal service, we've given each of our agents responsibility for a specific part of the city. 

Your factoring agent will be able to answer any factoring enquiries and questions about your property. 

Each agent is responsible for an area covered  by a local housing office.  If you don't know which is your nearest office, go to and enter your postcode in the "Find your local office" box at the bottom of the front page.

The factoring agents and their dedicated patches are as follows:

North East:

Steven Burnett covers Keystone

Angela Ben Gamra covers Compass, Royston and East End Community Homes

Nicola Findlay and Nichola Martin cover: Milnbank *, Shettleston *, North Glasgow, Unity, Cairnbrook, Rogerfield / Blairtummnock*, Provanhall*, Moriehall / Stepforward *, Tollcross* and Milton

Kris Hardie covers Tower Homes, Tenant Controlled Housing and FACT


Elaine Angus covers: Mosspark (Streets Ahead Alliance), Levernwood *, Parkview * and Pollokshields * 

Shannon McGreechin covers: Castlemilk, Orchard Grove, Govanhill*, Merrylee*, Kennishead*, Castle Stuart *  

Lauren Watson covers: New Shaws and Darnley (Glenoaks)

Lisa Brown and Donna Marie McBride cover: South West (SWATCH), Halfway *, Cathcart* and New Gorbals*

Catherine Rough covers: Clydeview, Cardonald, Pollok and North Pollok.

North West:

Catherine Reilly covers: Knightswood, Garscadden & Speirs and CUBE

Arlene Darroch and Janet McMahon cover: Great Western, Cernach *, Pineview * and Whiteinch and Scotstoun *  

Mark English covers: Clydeside and Summerston Acre *

Emma Shearer covers: Maryhill *, Tenant Managed Homes, Balmore*, Lambhill, Queens Cross Hamiltonhill *, Queens Cross South Maryhill * and Argyle *

* shows areas that have gone to SST, but where some blocks have remained Factored by YourPlace

Part of Wheatley Group