Struggling to pay?

We know that customers will at times have difficulty paying their bills.

If you are having problems paying your property management bills, please talk to us and we can help you.

Our staff will look at your financial circumstances and suggest help and support. We can direct customers to support agencies, such as Citizens Advice Bureau and Money Advice Scotland, who will be able to advise you.

It's only after we have exhausted these avenues that we will consider taking court action.

We will then send a Notice of Court Action to inform owners of our intention to take legal action if the debt isn't cleared. At this point, we may also consider applying a 10% interest charge, as allowed for in the Title Deeds.

Help with debt

The agencies and websites listed below offer confidential, impartial and free advice on how to manage and organise your debt.

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