The arbiter, whose decision will be final, will be the Dean of the Faculty of Procurators in Glasgow or someone else appointed by the Sheriff Principal of Glasgow and Strathkelvin or any of his sheriffs.

You must pay any outstanding bills in full before you refer the issue to the arbiter. If the arbiter agrees with you, we will refund the full amount within seven days of the arbiter’s decision.

Contact details:

Website: Royal Faculty of Procurators in Glasgow
Address: 12 Nelson Mandela Place, Glasgow, G2 1BT.
Telephone: 0141 332 3593
Fax: 0141 332 4714
Email: library@rfpg.org