Building insurance claim

Making a claim for building insurance is quick and easy.

Your building insurance is with Ageas.

Your policy number is AGG114571.

To make a claim, simply contact Ryan Direct Group - the loss adjustor which provides the claims service for Ageas - on 03444 124 221.

Address: Ryan Direct Group Property Services, Lacy Way, Lowfields Business Park, Elland HX5 9DB.

You can return your completed claim form to Direct Group:

Email: propertyservices@directgroup.co.uk

Fax: 08444 124 240

Post: PO Box 800, Halifax, HZ1 9ET.

Out-of-hours advice:
If you have an out-of-hours emergency the normal contact number will tell you the number to call. Alternatively you can call 0845 873 7332 in an emergency situation. 

Freezing weather:
You may have to claim both your buildings and contents insurance if you suffer from burst pipes after a period of freezing weather. Furniture, carpets and other movable items will be covered by contents cover if you have it. The repair of walls and floors will be covered by the buildings insurance.