Why you need a factor
If you are insured through YourPlace, you will have peace of mind that you are fully covered if the worst happens to your home.
If repairs are necessary, we'll carry them out quickly, while still delivering excellent value for money.
We arrange all essential common repairs below the threshold – even if a neighbour hasn’t paid a bill – because proper maintenance is vital to protect your home. When a repair cost is over the threshold, we’ll go to great lengths to make sure everyone agrees to the repair and pays their way.
If you are struggling to pay a bill you can get in touch to see how we can help.
Where a larger maintenance project might be needed, we’ll work with you and your neighbours to plan it and carry it out efficiently, on time and within budget.
Remember, your home is probably the biggest asset you’ll ever own and we want to do all we can to help you keep it in good order - and protect its value.
What does my management fee cover?
The management fee goes towards the cost of providing you with a wide range of quality services that help maintain your home and protect its value.
This ranges from organising repairs and maintenance to running a 24/7 call centre service that ensures we are here to help you any time, day or night.
It also enables us to send staff to attend proprietors’ meetings, record votes and keep you informed through our newsletter and our website.
Does YourPlace provide good value for money?
According to our surveys, most of our customers believe we do. Our service charges and fees are among the lowest around.
We also offer a fantastic range of optional services. For example, our gas maintenance cover – through Saltire – is among the cheapest you can find on the High Street.
We also offer a high-quality range of additional optional services, such as internal repairs and low-cost home insurance.