At YourPlace, we will provide you with clear itemised bills.

We issue our common-charge accounts quarterly by post in January, April, July and October each year. This covers the cost of your routine property specific services, buildings insurance and management fee.

If you have shared repairs carried out, we will send you a separate bill, showing a breakdown of the work done, when it was carried out, the total cost and your individual share. We aim to issue this bill within one month of the work being completed.

However, where major improvement work is requested by owners, we normally need payment in advance. In these circumstances, we can hold the funds in trust until the work is completed, or by some other mutually-agreed arrangement.

We understand people want to plan ahead for the cost of routine maintenance works, so we can now offer flexible Direct Debit options to help you budget.

Do you have any questions about your factoring bills? Don't delay, get in touch today. Contact us as soon as you can and we'll do our best to help.

Pay online today

It's quick and easy to pay your factoring bills using a computer, tablet or mobile.

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Struggling to pay?

We know that customers will at times have difficulty paying their bills.

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Payment calendar

Want to know when your payments are due? Our calendars means you'll never miss a payment.

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Investment bills

When you have investment work done on your home, the bill is due for payment within 14 days.

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