Contents insurance claim

Making a claim for contents insurance is quick and easy.

You are insured by Aviva.

Your policy number is your customer account number.

To make a claim contact us on 0800 479 7979. We’ll send you a claim form and we’ll fill out some policy details and information before sending this to you.

Once you’ve completed the form, send it to the loss adjuster: Cunningham Lindsey at 225 Bath Street, Glasgow. This information is also on the claim form. The loss adjuster will then deal directly with you.

Out-of-hours advice:
In the event of an emergency (for example, no cooking facilities), call Cunningham Lindsey on 0845 604 8901. During out-of-hours periods (6pm-8am and weekends/public holidays), this number connects to an office in Cardiff who have staff on duty 24/7 to deal with urgent enquiries.

Freezing weather:  
You may have to claim both your buildings and contents insurance if you suffer from burst pipes after a period of freezing weather. Furniture, carpets and other movable items will be covered by contents cover. The repair of walls and floors will require a buildings insurance claim.