Pay online today

It's quick and easy to pay your factoring bills using a computer, tablet or mobile.

Why don't you - customers paid online - May 2020

Don't have an account yet? 
Sign up for My YP. It's safe and secure and it only takes a few minutes. My YP also lets you:

  • request a repair – and choose an appointment that suits you
  • change your repair appointment.

Don’t have time to register for My YP today? You can pay rent using our online payment site.

Paying by Direct Debit

Direct Debit means you will never forget to pay a bill. We can help you set up your Direct Debit.

You can request a Direct Debit mandate through your online account. Check out our frequently asked questions about payments for more details.

    Other ways to pay

    Other ways to pay:

    • Phone - Pay by debit or credit card, we’re here 24 hours a day, seven days a week. If you live in Glasgow and the west, call us on 0800 479 7979. For customers in Edinburgh and the surrounding areas, please phone 0800 561 0088.

    When are my bills due?

    We issue our common-charge accounts quarterly by post in January, April, July and October each year.

    This covers the cost of your routine property specific services, buildings insurance and management fee.

    If you have shared repairs carried out, we will send you a separate bill, showing a breakdown of the work done, when it was carried out, the total cost and your individual share. We aim to issue this bill within one month of the work being completed.

    Our handy payment calendars show you when bills are due.

    I have other questions about paying online. Can you help?

    Find out more answers to your questions about paying bills online in our FAQs.

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